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Production Ticket(ST) #11310

Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya

Added by Muhammed Azhar Mohamed Maideen 6 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
27/03/2024
Due date:
29/03/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
27/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
27/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/04/2024
Resolution:

http://124.217.245.100:90/redmine/issues/11339

similar issue

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

r33.jpg (44.1 KB) r33.jpg Muhammed Azhar Mohamed Maideen, 27/03/2024 04:10 PM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

This ticker has to check again the root cause . Test from my side where backup the customer attachment and and customer photo

try to upload again after restore the database check in the DB either there is photo or not

#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Assigned To to Support In Progress
  • Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif

#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#4 Updated by Muhammad Arif 6 months ago

  • Status changed from Escalated to Level 3 to Support In Progress

#5 Updated by Muhammad Arif 6 months ago

  • Assignee changed from Muhammad Arif to Muhammed Azhar Mohamed Maideen

#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 08/04/2024
  • Resolution updated (diff)

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