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Production Ticket(ST) #11300

snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item

Added by Muhammed Azhar Mohamed Maideen 6 months ago. Updated 5 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
26/03/2024
Due date:
18/04/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
26/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
26/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/04/2024
Resolution:

Escalate to technical team for further checking on this

Root cause- bug

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

History

#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Assigned To to Support In Progress

Already requested user to upload the mobile database

#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

This one has to do testing on trial and verify with shu ern is this ok or not
First case
login as MS1 do transaction as usual and upload and log out check either there is product or not.
second case
login as Ms1 and click send behalf as ms2 and do the sales order and upload and check either there is product or not

#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

I tested in trail it shows the same result where If I choose the same outlet once i perform transaction the it did not show the list in the sales order list . already informed shu ern on this and I have informed that this will be check again.
steps
1) login as admin or other salesman
2) download
3) choose send behalf
4) perform Check in and sales order
5) upload
6) download
6) redo the transaction again with same outlet
7) check the sales order llst

#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

Have to ask shu ern
example
on send behalf concern
is there a specific logic that they can access other salesmen DB to render the existing list when the login on send behalf
logic

#5 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

As I checked with shu ern this will be the next release will be on next week Friday

#7 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Due date changed from 27/03/2024 to 12/04/2024

#8 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

This one has to do testing on this where I have to do testing where I have to fresh download

#9 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Escalated to Level 3 to Support In Progress

has to perform testing

#10 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Due date changed from 12/04/2024 to 18/04/2024
  • Status changed from Support In Progress to Escalated to Level 3

#11 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Escalated to Level 3 to Ready for Verification

#12 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

This is under testing phase

#13 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

As we check and stimulate the issue The sales order taking list is still empty

#14 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Ready for Verification to Verification In Progress

#15 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Verification In Progress to Pending Client Verification

#16 Updated by Muhammed Azhar Mohamed Maideen 5 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 22/04/2024

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