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Production Ticket(ST) #11290

Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude

Added by Muhammed Azhar Mohamed Maideen 6 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
25/03/2024
Due date:
27/03/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
25/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
25/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
05/04/2024
Resolution:

Arif assisted on this escallation
where they patched using previous check in location and it has been already fixed
the root cause we cant replicate as per testing

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

1C001_16- customer code

History

#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Support In Progress to Pending Client Feedback

We have been ask client the the latitude is it belongs to customer web data or geo fencing report

#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Pending Client Feedback to Pending Client Verification
  • Resolution updated (diff)

#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 05/04/2024
  • Resolution updated (diff)

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