Production Ticket(ST) #11279
Express365 - POS system cannot create cash sales
Job Remark:
Ticket Logged Date:
22/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/03/2024
SLA Delivery:
25/03/2024
Esclation Time:
22/03/2024
Issue Reoccurance#:
Actual Initial Response:
22/03/2024
Resolution:
User cannot create the cash sales.
root cause: user not familiar with system
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi Alfred can you assist Ms Susan
Im outside right now
Hi Kamal I don't know how to connect to pos system. When you free can show me . Tq
Can log in but cannot do cash sales
https://accounting.express365.com.my/pos/?type=ui§ion=login
User Login: demo@edata.my
Password: password123
Org: Link to Demo Account
History
#1 Updated by Alfred Tan 6 months ago
- File 02e081c8-0b91-4b69-895f-17bda5fdfab9.jpg 02e081c8-0b91-4b69-895f-17bda5fdfab9.jpg added
- File 76ead292-0324-4122-a787-53d94ccb41d1.jpg 76ead292-0324-4122-a787-53d94ccb41d1.jpg added
- File 2a7a9665-4075-454d-bfc1-cabce7c233a7.jpg 2a7a9665-4075-454d-bfc1-cabce7c233a7.jpg added
- File 02e081c8-0b91-4b69-895f-17bda5fdfab9.jpg 02e081c8-0b91-4b69-895f-17bda5fdfab9.jpg added
- Status changed from Assigned To to Support In Progress
after save will display here
#2 Updated by Alfred Tan 6 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 22/03/2024
- Actual Initial Response set to 22/03/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved