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Production Ticket(ST) #11277

daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.

Added by Muhammed Azhar Mohamed Maideen 6 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
22/03/2024
Due date:
26/03/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
22/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
25/03/2024
Resolution:

User have to do the stock adjustment manually
the permanent solution. This will be bring to product manager@ technical team urgently and comeback to with next action required to rectify it

Root Cause - User Operational

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2024-03-22 at 09.19.38_16a75b5e.jpg (23.8 KB) WhatsApp Image 2024-03-22 at 09.19.38_16a75b5e.jpg Muhammed Azhar Mohamed Maideen, 22/03/2024 11:51 AM
saasasa.png (18 KB) saasasa.png Muhammed Azhar Mohamed Maideen, 25/03/2024 05:46 PM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Assigned To to Support In Progress

Already requested user to upload database fir further checking since the latest database is not in the mobile

ME
hi @~Phang Kah Fatt Noted let us know once user upload database thank you

Client
We will uploading latter as the mobile is with salesman.

#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Support In Progress to Pending Client Feedback

#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • File saasasa.png saasasa.png added
  • Status changed from Pending Client Feedback to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 25/03/2024
  • Resolution updated (diff)

select * from product_item_at where org_id= 'a000003' and item_code='1000-A025' order by at_date desc
-- 10c19d6e-d962-4a54-932e-114207ce5ae5 item id
-- A562627F-1584-4856-92CC-1482D9639F1F stock uom id
select * from product_item where item_id= '80890fbc-8fd7-4121-a19f-3a44e255525c'

select * from product_uom where product_uom_id= 'A562627F-1584-4856-92CC-1482D9639F1F'
-- they can the unit of measurement from 7 to 6 on 2024-03-20 19:30:51.58
-- other conversion factor

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