Production Ticket(ST) #11266
Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
Similar issue
http://124.217.245.100:90/redmine/issues/11339
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif
SELECT * FROM di_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
SELECT * FROM txn_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
select * from di_mobile_txn_new_customer where customer_id= 'DA510448A26B4456910CFA26263F6BB3' order by created_date desc
select * from customer where customer_id like '%DA510448A26B4456910CFA26263F6BB3%' and org_id= 'snekku'
select * from customer c
--
select * from customer_at where customer_id= 'DA510448A26B4456910CFA26263F6BB3' order by created_date desc
--2024-03-21 16:42:15.103
select * from sync_mobile_token where member_id= 'd12ec27fd8ff471fb08c2feaed76e685' order by created_date descuser said they already upload the database where they already upload but in the system it is not updated
#2 Updated by Muhammad Arif 6 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammad Arif 6 months ago
- Status changed from Support In Progress to Pending Client Feedback
Can you check with the user if she performed a download before uploading the photo and transaction?
#4 Updated by Muhammad Arif 6 months ago
- Status changed from Pending Client Feedback to Escalated to Level 3
#5 Updated by Muhammad Arif 6 months ago
- Status changed from Escalated to Level 3 to Support In Progress
- Assignee changed from Muhammad Arif to Muhammed Azhar Mohamed Maideen
#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
this escallation is similar as this ticket if this ticket is pass, then this ticket will be resolved since it is similar issue
#7 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 08/04/2024
- Resolution updated (diff)