Production Ticket(ST) #11252
Issue with Postcode Data Type in Add New Customer Feature
1) Escalate to level 3. https://app.clickup.com/t/86enwu5dv
2) Release new version, 3.2.20.2
3) Add customer postcode validation.
4) User cannot submit if the postcode is invalid.
Root cause: No postcode validation
None
Description
- We've identified an issue in the "Add New Customer" feature within our mobile application.
- Despite specifying the data type for the postcode field as numeric, users are still able to input other data types successfully.
- Consequently, this thing leads to errors during the upload process, as the postcode data type does not align with the expected format.
Expected Behavior:
- The postcode field in the "Add New Customer" feature should strictly accept numeric values only.
- Users should not be able to save the customer information successfully if the postcode field contains non-numeric data.
History
#1 Updated by Rashdan Hussin 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 6 months ago
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Actual Initial Response set to 20/03/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 5 months ago
- Due date changed from 26/03/2024 to 26/04/2024
- Status changed from Escalated to Level 3 to Pending Client Verification
- % Done changed from 50 to 100
- Resolution updated (diff)
#4 Updated by Rashdan Hussin 5 months ago
- Status changed from Pending Client Verification to Ticket Resolved