Production Ticket(ST) #11250
Add And Update Organization Bug
Job Remark:
Ticket Logged Date:
20/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
20/03/2024
SLA Delivery:
20/03/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/03/2024
Resolution:
1) Escalate to level 3. https://app.clickup.com/t/86enwr7n1
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
- This bug happen when we update or add new organization.
- Once we click save, all the setup missing.
History
#1 Updated by Rashdan Hussin 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 6 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Actual Initial Response set to 20/03/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 6 months ago
- Project changed from MCC Learning Center (MCC LC) to Datanory Production
#4 Updated by Rashdan Hussin 6 months ago
- Assignee changed from Rashdan Hussin to Muhammed Azhar Mohamed Maideen
- Change shift. Handover to azhar.
- Ask update from meiling regarding this issue.
#5 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
This is in testing phase updated yesteday in click up
#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Due date changed from 20/03/2024 to 23/03/2024
- Priority changed from P1 - Critical to P3 - Medium
#7 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Escalated to Level 3 to Ready for Verification
#8 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Ready for Verification to Verification In Progress
#9 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Verification In Progress to Ticket Resolved