Production Ticket(ST) #11239
Express365 - Upload sales invoice cannot delete
Job Remark:
Ticket Logged Date:
18/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/03/2024
SLA Delivery:
20/03/2024
Esclation Time:
18/03/2024
Issue Reoccurance#:
Actual Initial Response:
18/03/2024
Resolution:
This custom templates is not available anymore
And it has nothing todo with the paid customized template.
root cause: user inquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
I have try upload this file. How to delete it
History
#1 Updated by Alfred Tan 6 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 100
#2 Updated by Alfred Tan 6 months ago
- File c949e2c2-8a6b-4727-abd4-5dbafdb4684a.jpg c949e2c2-8a6b-4727-abd4-5dbafdb4684a.jpg added
- Status changed from Support In Progress to Escalated to 3rd Party
- Esclation Time set to 18/03/2024
- Actual Initial Response set to 18/03/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 6 months ago
- Status changed from Escalated to 3rd Party to Pending Client Verification
- Root Cause 2 set to user inquiry
#4 Updated by Alfred Tan 6 months ago
- Project changed from Gage to Express365
- Root Cause 2 deleted (
user inquiry)
#5 Updated by Alfred Tan 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved