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Production Ticket(ST) #11238

Tiger - Enquiry company ID have support email

Added by Alfred Tan 6 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
18/03/2024
Due date:
20/03/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
18/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/03/2024
SLA Delivery:
20/03/2024
Esclation Time:
18/03/2024
Issue Reoccurance#:
Actual Initial Response:
18/03/2024
Resolution:

understand from Leong, due to That is our support ID, we use it to troubleshoot the DO case. User unable to delete our support ID. Nope, only appear when troubleshooting

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

why your company have my ID

History

#1 Updated by Alfred Tan 6 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Alfred Tan 6 months ago

  • Status changed from Support In Progress to Escalated to 3rd Party
  • % Done changed from 10 to 100
  • Esclation Time set to 18/03/2024
  • Actual Initial Response set to 18/03/2024
  • Resolution updated (diff)

#3 Updated by Alfred Tan 6 months ago

  • Status changed from Escalated to 3rd Party to Pending Client Verification

#4 Updated by Alfred Tan 6 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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