Production Ticket(ST) #11224
@~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
Job Remark:
Ticket Logged Date:
16/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
16/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/03/2024
Resolution:
issue has been fix but user did not response for verification. Has confirm and verify internally that the issue has been resolved
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- File TSH_Couldnot preview_receipt.mp4 TSH_Couldnot preview_receipt.mp4 added
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 22/03/2024
- Resolution updated (diff)