Production Ticket(ST) #11215
NIBOU - I can't upload photo
Job Remark:
Ticket Logged Date:
14/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
14/03/2024
SLA Delivery:
20/03/2024
Esclation Time:
15/03/2024
Issue Reoccurance#:
Actual Initial Response:
14/03/2024
Resolution:
1) Ask user to upload database.
2) Do simulation using his database.
Root cause: Cant identify yet.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
- Hi @Louise MCC , I can't upload photo
- Just now still ok , suddenly can't upload
History
#1 Updated by Rashdan Hussin 6 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 6 months ago
- Project changed from Datanory Production to Datanory - NIBOU
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 80
- Esclation Time set to 15/03/2024
- Actual Initial Response set to 14/03/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 80 to 100