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Production Ticket(ST) #11214

GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya

Added by Rashdan Hussin 6 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Rashdan Hussin
Start date:
13/03/2024
Due date:
19/03/2024
% Done:

100%

Estimated time:
Spent time:
4.00 h
Job Remark:
Ticket Logged Date:
13/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
13/03/2024
SLA Delivery:
19/03/2024
Esclation Time:
15/03/2024
Issue Reoccurance#:
Actual Initial Response:
14/03/2024
Resolution:

1) Patch customer_to_user_relation for goldcrest follow the list provided.

Root cause: Client enquiry to update customer pic.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

hi this file is to add person in charge on customer relationship, already inform Jann for this ya

gridView (3).xlsx (28.6 KB) gridView (3).xlsx Rashdan Hussin, 14/03/2024 05:25 PM

History

#1 Updated by Rashdan Hussin 6 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 6 months ago

  • Project changed from Datanory Production to Datanory - GOLDCREST
  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 80
  • Esclation Time set to 15/03/2024
  • Actual Initial Response set to 14/03/2024
  • Resolution updated (diff)

#3 Updated by Rashdan Hussin 6 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 80 to 100

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