Production Ticket(ST) #11198
TSH - salesman try to upload his sales to cloud and pop-up this Alert.
Job Remark:
Ticket Logged Date:
12/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
12/03/2024
SLA Delivery:
13/03/2024
Esclation Time:
12/03/2024
Issue Reoccurance#:
Actual Initial Response:
12/03/2024
Resolution:
1) Ask user to upload database.
2) We restore the database and do testing.
3) Escalate to level 3.
Root cause: There is changing in deployment.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi @Rashdan Hussin, my salesman try to upload his sales to cloud and pop-up this Alert.
History
#1 Updated by Rashdan Hussin 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 7 months ago
- File 04d9eb29-f500-4706-a416-f2dc9c6efafe.jpg 04d9eb29-f500-4706-a416-f2dc9c6efafe.jpg added
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Esclation Time set to 12/03/2024
- Actual Initial Response set to 12/03/2024
- Resolution updated (diff)