Production Ticket(ST) #11188
Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
Job Remark:
Ticket Logged Date:
12/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
11/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
13/03/2024
Resolution:
There is no issue for now since this is suspected it might be network issue , the latest sales order is SOMC8000246-240312 this will be the new one the old wan is SOMC8000246-240311. the old one replace by the new.
Root cause - there is no root cause.
Already follow up with customer there is no response
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 13/03/2024
- Resolution updated (diff)
Already follow up with customer there is no response no response
Will inform if got similar case again
-- Miss tee reply