Production Ticket(ST) #11187
Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
Job Remark:
Ticket Logged Date:
12/03/2024
Ticket No.:
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Type:
User Enquiry & Clarification
SLA Initial Response:
11/03/2024
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Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
12/03/2024
Resolution:
@Azhar13 @~Jann Yap This issue is settled. Pls proceed to close the case, tq
User figure out to solve that particular escalation
Root User- no root cause
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External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 12/03/2024
- Resolution updated (diff)