Production Ticket(ST) #11160
GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
Job Remark:
Ticket Logged Date:
09/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
09/03/2024
SLA Delivery:
23/03/2024
Esclation Time:
23/03/2024
Issue Reoccurance#:
Actual Initial Response:
26/03/2024
Resolution:
Escalate to level 3 for further checking on this escalation the root cause teh customer code is not appearing at the collection
1) Tech team release new update that cover this issue.
2) v3.2.16.6
Root Cause- Feature enhancement.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Project changed from Datanory Production to Datanory - DAILYFRESH
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Project changed from Datanory - DAILYFRESH to Datanory - GOLDCREST
- Subject changed from Goldfresh - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing to GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
this changes already in trial and it will have not release in the production yet
#7 Updated by Rashdan Hussin 6 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- % Done changed from 0 to 100
- Type set to Support Request
- SLA Delivery set to 23/03/2024
- Esclation Time set to 23/03/2024
- Actual Initial Response set to 09/03/2024
- Resolution updated (diff)
#8 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response changed from 09/03/2024 to 26/03/2024