Production Ticket(ST) #11156
Express365 - delete the void invoice
user willing to delete the outlet.
we escalate to Leong to delete it.
*references as below*
root cause: user inquiry
None
Description
i am planning to delete all entries in one of my company profile in order to change to a different company name, however, this invoice doesnt allow me to delete it
may i know how should i deal with it
username: ngujinsean@gmail.com
pw: Ngu1111
under co Stella Ho & Co
History
#1 Updated by Alfred Tan 7 months ago
- File dec8a71b-f74e-4663-bcd1-17bbd112d60a.jpg dec8a71b-f74e-4663-bcd1-17bbd112d60a.jpg added
- File 88920445-7dfe-489d-943a-746fa7866ad8.jpg 88920445-7dfe-489d-943a-746fa7866ad8.jpg added
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 7 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Esclation Time set to 08/03/2024
- Actual Initial Response set to 08/03/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
#4 Updated by Alfred Tan 7 months ago
- Resolution updated (diff)
Hi @365 Principal Leong, user would like to delete this void invoice permanently in system. Refer from user would like to have a fresh start account.
Understand from user this account previously is for another company. Now wish to make it for new company.
May you assist to do delete this void invoice?
yes. i wanna delete everthing from previous account and use it as a fresh start for another company