Project

General

Profile

Production Ticket(ST) #11147

OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web

Added by Rashdan Hussin 7 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Muhammad Arif
Start date:
07/03/2024
Due date:
18/03/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
07/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
07/03/2024
SLA Delivery:
18/03/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

When we insert the new customers using Customer Import, all the customers details only enter the 'di table' database successfully.
Then the data does not enter into customer table database.

Customer Import Template (18).xlsx (1.61 MB) Customer Import Template (18).xlsx Rashdan Hussin, 07/03/2024 09:47 AM

History

#1 Updated by Muhammad Arif 6 months ago

  • Due date changed from 13/03/2024 to 18/03/2024
  • Status changed from Assigned To to Support In Progress
  • SLA Delivery changed from 13/03/2024 to 18/03/2024

#2 Updated by Muhammad Arif 6 months ago

  • Status changed from Support In Progress to Pending Client Verification

hi Rashdan, kindly try again in Trial environment. after fine tune the SP, i have tested fine for oromeo2.

#3 Updated by Muhammad Arif 6 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

Also available in: Atom PDF