Production Ticket(ST) #11121
Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
Job Remark:
Ticket Logged Date:
05/02/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
05/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
11/03/2024
Resolution:
Already checked all the user setup and all seems fine, Already ensure the user to make sure all network is fine ans ask user to kill and retry the app
Root Cause- Network issue
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- File WhatsApp Video 2024-03-05 at 12.05.15_ea179fed.mp4 WhatsApp Video 2024-03-05 at 12.05.15_ea179fed.mp4 added
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 11/03/2024