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Production Ticket(ST) #11116

Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?

Added by Muhammed Azhar Mohamed Maideen 7 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
04/03/2024
Due date:
06/03/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
04/03/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
04/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
04/03/2024
Resolution:

Based on our stimulation user did not approve the van good recieved that was th reason the stock and report is not update in the mobile

Root cause- User enquiry and clarification

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

History

#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Type set to User Enquiry & Clarification
  • Actual Initial Response set to 04/03/2024
  • Resolution updated (diff)

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