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Production Ticket(ST) #11114

Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks

Added by Muhammed Azhar Mohamed Maideen 7 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Muhammed Azhar Mohamed Maideen
Start date:
04/03/2024
Due date:
06/03/2024
% Done:

0%

Estimated time:
Spent time:
1.00 h
Job Remark:
Ticket Logged Date:
04/03/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
04/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
04/03/2024
Resolution:

this is due od user did not setup branches and supervisor to particular salesman.

Root Cause- user setup and user enquiry

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

WhatsApp Image 2024-03-04 at 11.59.05_c5ee674e.jpg (120 KB) WhatsApp Image 2024-03-04 at 11.59.05_c5ee674e.jpg Muhammed Azhar Mohamed Maideen, 04/03/2024 02:23 PM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Type set to User Enquiry & Clarification
  • Actual Initial Response set to 04/03/2024
  • Resolution updated (diff)

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