Production Ticket(ST) #11102
daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
Job Remark:
Ticket Logged Date:
01/03/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
01/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/03/2024
Resolution:
There is no issue found on the database we ask to kill and retry again. This is might be user's network problem.
Root Cause - No issue found
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 01/03/2024
- Resolution updated (diff)