Production Ticket(ST) #11099
insert new customer detail
Job Remark:
Ticket Logged Date:
01/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/03/2024
SLA Delivery:
05/03/2024
Esclation Time:
03/03/2024
Issue Reoccurance#:
Actual Initial Response:
03/03/2024
Resolution:
create the account in google sheet.
root cause: routine support
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Please help to fill in the e365 google spreadsheet this new customer.
After that please inform leong, he'll create the environment.
Later share me the access, i need to share to customer
History
#1 Updated by Alfred Tan 7 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 20
#2 Updated by Alfred Tan 7 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 03/03/2024
- Actual Initial Response set to 03/03/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 7 months ago
- % Done changed from 20 to 100
#4 Updated by Alfred Tan 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved