Production Ticket(ST) #11091
Express365 - SST inquiry
Job Remark:
Ticket Logged Date:
01/03/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/03/2024
SLA Delivery:
05/03/2024
Esclation Time:
04/03/2024
Issue Reoccurance#:
Actual Initial Response:
04/03/2024
Resolution:
advise user on SST
root cause: user inquiry and clarification
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hello hai , sy yg call tadi dari PKBF nk tanya lah kenapa yang ni takde untk 8% ye ?
History
#1 Updated by Alfred Tan 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 7 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 20 to 100
- Esclation Time set to 04/03/2024
- Actual Initial Response set to 04/03/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved