Production Ticket(ST) #11084
goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Job Remark:
Ticket Logged Date:
01/03/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
01/03/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/03/2024
Resolution:
there is no root cause so far and they claimed that there the stock count are already tally with autocount
Case close
Root Cause - no root cause
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- File WhatsApp Video 2024-03-01 at 17.20.16_b5011a66.mp4 WhatsApp Video 2024-03-01 at 17.20.16_b5011a66.mp4 added
- File WhatsApp Video 2024-03-01 at 17.20.23_bd26a740.mp4 WhatsApp Video 2024-03-01 at 17.20.23_bd26a740.mp4 added
- Due date changed from 05/03/2024 to 06/03/2024
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Project changed from Datanory Production to Datanory - GOLDCREST
#5 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 20/03/2024
- Resolution updated (diff)