Production Ticket(ST) #11078
OROMEO - Product Master, Customer Master, Merchandiser
Job Remark:
Ticket Logged Date:
28/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
28/02/2024
SLA Delivery:
05/03/2024
Esclation Time:
06/03/2024
Issue Reoccurance#:
Actual Initial Response:
28/02/2024
Resolution:
1) Check and verify all the customer data in the excel file provided.
2) Correct all the compulsory data.
3) Import the file.
Root cause: Client enquiry for adding new customer.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Dear Rashdan,
Kindly assist to import Oromeo’s Yee Lee’s Customer into Datanory Production. I’ve liaised with customer to temporarily assign all 10k customers to 1 dummy salesman first.
Thanks.
Warm Regards,
Muhamad Kamal Arif
History
#1 Updated by Rashdan Hussin 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 7 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 80
- Esclation Time set to 06/03/2024
- Actual Initial Response set to 28/02/2024
- Resolution updated (diff)
select * from customer where org_id = 'oromeo'
select * from customer_to_user_relation where org_id = 'oromeo' and user_id = '43A0A30B-27E4-496F-A76D-AF057723BC08'
select * from mst_customer_branch where org_id = 'oromeo'
#3 Updated by Rashdan Hussin 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 80 to 100