Production Ticket(ST) #11074
DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
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Ticket Logged Date:
28/02/2024
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Type:
User Enquiry & Clarification
SLA Initial Response:
27/02/2024
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Issue Reoccurance#:
Actual Initial Response:
11/03/2024
Resolution:
hi @~Ann , as we checked with technical team The Variance is due to rounding of each document, the attached documents are the expected variance for Invoice and Credit Note. Formula = Invoice Variance - Credit Note Variance
- Solution : to get the exact amount of sales, should refer to sales value report since sales quantity by item is just rough estimation of sales based on products quantities
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Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Subject changed from goldcrest- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya? to DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#4 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Support In Progress to Pending Client Feedback
#5 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- File SalesValueReport.txt SalesValueReport.txt added
- File totalQuantityItem_report.txt totalQuantityItem_report.txt added
- Status changed from Pending Client Feedback to Escalated to Level 3
- Resolution updated (diff)
#6 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#7 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 11/03/2024
- Resolution updated (diff)