Production Ticket(ST) #11064
Express365 - SST inquiry
Job Remark:
Ticket Logged Date:
27/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
27/02/2024
SLA Delivery:
29/02/2024
Esclation Time:
27/02/2024
Issue Reoccurance#:
Actual Initial Response:
27/02/2024
Resolution:
user inquiry and clarification
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
enquiry on finance365
Hi, can you pls update regarding the 8% on our system?
Have you update the SST to 8% in the system?
History
#1 Updated by Alfred Tan 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 7 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 40 to 100
- Esclation Time set to 27/02/2024
- Actual Initial Response set to 27/02/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved