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Production Ticket(ST) #11051

KARA - Request Trial Environment Setup for Kara Personal Care

Added by Rashdan Hussin 7 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Rashdan Hussin
Start date:
26/02/2024
Due date:
04/03/2024
% Done:

100%

Estimated time:
Spent time:
120.00 h
Job Remark:
Ticket Logged Date:
26/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
26/02/2024
SLA Delivery:
04/03/2024
Esclation Time:
04/03/2024
Issue Reoccurance#:
Actual Initial Response:
26/02/2024
Resolution:

1) Import all the users, customers and products.
2) Patch the data that failed to be imported.

Root cause: Setup new trial client.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

Dear Afiq and team,

Kindly assist to setup the trial environment for Kara. I have also massaged all the master data templates that provided by the customer to make sure that they follow our template standard.

Attached herewith all the five Master data template for your reference.

Do take note that for the SKU template, the SKU image will provide to the team later as the customer still need to time to gather all the SKU image. Will send to the support team once customer have done gather all the SKU image.

Many thanks,

Best regards,
Louise Lim

Route Plan Import Template (6) (2).xlsx (30.6 KB) Route Plan Import Template (6) (2).xlsx Rashdan Hussin, 26/02/2024 06:51 PM
Customer Import Template (12) (2).xlsx (201 KB) Customer Import Template (12) (2).xlsx Rashdan Hussin, 26/02/2024 06:51 PM
SKU Import Template (10) (2).xlsx (15.5 KB) SKU Import Template (10) (2).xlsx Rashdan Hussin, 26/02/2024 06:51 PM
Warehouse List (2) (2) (2).xlsx (8.83 KB) Warehouse List (2) (2) (2).xlsx Rashdan Hussin, 26/02/2024 06:51 PM
User Import Template (7) (2).xlsx (13.2 KB) User Import Template (7) (2).xlsx Rashdan Hussin, 26/02/2024 06:51 PM

History

#1 Updated by Rashdan Hussin 7 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 7 months ago

  • Due date changed from 01/03/2024 to 04/03/2024
  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 80
  • SLA Delivery changed from 01/03/2024 to 04/03/2024
  • Esclation Time set to 04/03/2024
  • Actual Initial Response set to 26/02/2024
  • Resolution updated (diff)

#3 Updated by Rashdan Hussin 7 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 80 to 100

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