Production Ticket(ST) #11045
Snekku- hi jann, not key in sales order, but in mysoft got
Job Remark:
Ticket Logged Date:
26/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
26/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/03/2024
Resolution:
This is already fic the issue
root cause-- delivary date in datanory db is null, when db datanory-->. my soft it is autochange to minimum 01/011900
-- When the delivery date in the database is null, the integration stored procedure automatically substitutes it with a minimum value of 01/01/1900.
This part is already fixed
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- File WhatsApp Image 2024-02-26 at 12.05.43_4c58c7b8.jpg WhatsApp Image 2024-02-26 at 12.05.43_4c58c7b8.jpg added
- File WhatsApp Image 2024-02-26 at 12.05.43_57633ded.jpg WhatsApp Image 2024-02-26 at 12.05.43_57633ded.jpg added
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
root cause-- delivary date in datanory db is null, when db datanory-->. my soft it is autochange to minimum 01/011900
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- Resolution updated (diff)
#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Resolution updated (diff)
#7 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 20/03/2024