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Production Ticket(ST) #11044

NIBOU - Request To Check and fix Nibou issues

Added by Rashdan Hussin 7 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
26/02/2024
Due date:
01/03/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
26/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
26/02/2024
SLA Delivery:
01/03/2024
Esclation Time:
28/02/2024
Issue Reoccurance#:
Actual Initial Response:
26/02/2024
Resolution:

1. Reintegrate SQL active customer + Excel Mydin + Excel Segi
2. Update area for all the active customer
3. Kar Foo mirror Justin Route
4. Sales Order always in CTN Barcode;only stock count, return, price check in loose pack
5. Integrate Barcode (SQL) to Other Barcode (Datanory)

Root cause: The customers and users are not maintained in the sql accounting.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Dear Rashdan,

Based on our conversation moments ago, kindly assist to look into this issue for Nibou:

Unplanned route for the user KARFOO only shows 1 outlet instead of all the outlet which assigned to KARFOO.

User: KARFOO
PW: KARFOO123
Org: Nibou
Env: Trial

Many thanks,

Best regards,
Louise Lim

History

#1 Updated by Rashdan Hussin 7 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 7 months ago

  • Status changed from Support In Progress to Pending Client Feedback
  • % Done changed from 0 to 50
  • Esclation Time set to 26/02/2024

If they set new PIC to the customer, the existing PIC will become expired.

#3 Updated by Rashdan Hussin 7 months ago



#4 Updated by Rashdan Hussin 7 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 80 to 100

select *
from member
where org_id ='NIBOU'

select *
from member
where org_id ='NIBOU' and member_cd ='JUSTIN'

select *
from customer_to_user_relation
where user_id ='518d3ace-b940-4079-b981-ea72bdb383dd'

select *
into _customer_to_user_relation_20240131
from customer_to_user_relation

select *
into #temp_karfoo
from customer_to_user_relation
where user_id ='518d3ace-b940-4079-b981-ea72bdb383dd'

select *
from #temp_karfoo

update #temp_karfoo
set user_id = 'ba7de64d9dea4fa39fee490cc732d500', created_date = getdate(), created_by = 'support', updated_date = GETDATE, updated_by = 'support', customer_to_user_relation_id = newid()

insert into customer_to_user_relation
select *
from #temp_karfoo

select * from customer
where customer_id = '04378467-4ae2-4433-a2a6-a4c007c9d624'

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