Production Ticket(ST) #11036
NIBOU - transaction photo report does not show out for the user Jowin
Job Remark:
Ticket Logged Date:
22/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/02/2024
SLA Delivery:
28/02/2024
Esclation Time:
23/02/2024
Issue Reoccurance#:
Actual Initial Response:
22/02/2024
Resolution:
1) Check the transactional photo report under user Jowin
2) View the report until the latest date.
3) Keep monitor this user.
Root cause: User Jowin cannot view the latest date transactional photo report.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
- Hi Rashdan for NIbou, transaction photo report does not show out for the user Jowin, I test my side also the same
- user name: Jowin
Password: JOWIN123
Org: Nibou
Trial
- But the User Admin login got show out all the photo transaction report
History
#1 Updated by Rashdan Hussin 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 7 months ago
- File Screenshot 2024-02-23 122722.png Screenshot 2024-02-23 122722.png added
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Esclation Time set to 23/02/2024
- Actual Initial Response set to 22/02/2024
- Resolution updated (diff)
