Production Ticket(ST) #11008
Snekku- please check also MC6, MS5
Job Remark:
Ticket Logged Date:
21/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
21/02/2024
SLA Delivery:
Esclation Time:
11/03/2024
Issue Reoccurance#:
Actual Initial Response:
11/03/2024
Resolution:
Technical team assisted client to check all salesman which are on the pending status.
and this one has been solved. case closed
Root Cause- User inquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 9 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 9 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
TXADMIN000046-240220
TXADMIN000045-240216
TXADMIN000032-240120
TXADMIN000030-240120
TXADMIN000028-240116
TXADMIN000021-240112
TXADMIN000020-240111
TXADMIN000016-240111
TXADMIN000015-240111
TXADMIN000007-240104
TXADMIN000003-231229
#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Esclation Time set to 11/03/2024
- Actual Initial Response set to 11/03/2024
- Resolution updated (diff)