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Production Ticket(ST) #11007

Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it

Added by Muhammed Azhar Mohamed Maideen 7 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
21/02/2024
Due date:
27/02/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
21/02/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
21/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
21/02/2024
Resolution:

This is operational issue where if the user/salesmen did not complete the transaction the status will be in pending and user cannot proceed to next outlet.

Root Cause- operational

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description



History

#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • Type set to User Enquiry & Clarification
  • Actual Initial Response set to 21/02/2024
  • Resolution updated (diff)

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