Production Ticket(ST) #10991
Express365 - inquiry detail setup
Job Remark:
Ticket Logged Date:
20/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
20/02/2024
SLA Delivery:
23/02/2024
Esclation Time:
20/02/2024
Issue Reoccurance#:
Actual Initial Response:
20/02/2024
Resolution:
This is a change request.
Each document is RM200
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
After prepared by tu nak tambah verified by
Lepas tu dgn company profile ni
Please advise if customer want to add "Verified By" next to "Received By" can or not
And whats the impact if customer want to change the company name
History
#1 Updated by Alfred Tan 7 months ago
- File 81f3f9ec-29fd-40ea-9c4d-5bba629fba43.jpg 81f3f9ec-29fd-40ea-9c4d-5bba629fba43.jpg added
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 10
#2 Updated by Alfred Tan 7 months ago
- Status changed from Support In Progress to Escalated to 3rd Party
- Esclation Time set to 20/02/2024
- Actual Initial Response set to 20/02/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 7 months ago
- % Done changed from 10 to 100
- Resolution updated (diff)
#4 Updated by Alfred Tan 7 months ago
- Status changed from Escalated to 3rd Party to Ticket Resolved