Production Ticket(ST) #10989
Gold Crest- Geo Fencing Report got error
Job Remark:
Ticket Logged Date:
19/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
13/02/2024
Resolution:
Technical team already upload this issue.
Root cause--> data issue It suspect longitude and latitude issue the technical team ask in KIV so figure out either it is mobile issue or
user operational issue. For now the case is closed
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 13/02/2024
- Resolution updated (diff)