Production Ticket(ST) #10987
NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
Job Remark:
Ticket Logged Date:
19/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/02/2024
SLA Delivery:
Esclation Time:
19/02/2024
Issue Reoccurance#:
Actual Initial Response:
19/02/2024
Resolution:
1) Ask client to update the datanory mobile apps.
2) Remind them to clear data first and download before chekin.
Root cause: Probably user not use the latest version of datanory mobile apps and not clear data as well.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Morning Jann, for Nibou sales order taking and stock count module at Mobile, last order product and show previous stock count are not showing out even the backend setting has turn on.
History
#1 Updated by Rashdan Hussin 7 months ago
- Subject changed from Nibou - last order product and show previous stock count are not showing out even the backend setting has turn on to NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 7 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Esclation Time set to 19/02/2024
- Actual Initial Response set to 19/02/2024
- Resolution updated (diff)