Production Ticket(ST) #10973: GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount - Datanory Production - Redmine

Production Ticket(ST) #10973

GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount

Added by Muhammed Azhar Mohamed Maideen 7 months ago. Updated 7 months ago.

Status:

Ticket Resolved

Priority:

P3 - Medium

Assignee:

Muhammed Azhar Mohamed Maideen

Start date:

16/02/2024

Due date:

22/02/2024

% Done:

Estimated time:

Spent time:

1.00 h

Job Remark:

Ticket Logged Date:

16/02/2024

Ticket No.:

Related Ticket ID:

Type:

Back-End Issue

SLA Initial Response:

16/02/2024

SLA Delivery:

Esclation Time:

Issue Reoccurance#:

Actual Initial Response:

12/03/2024

Resolution:

This was due to salesman did not download the latest invoice balance when the salesman failed to do download it will overtite the old amount .
This one has been fixed and case closed

Requester ExpectedDeliveryDate:

Delay Justification:

Priority Seq:

Effort (Hour):

External Ticket #:

None

Description

WhatsApp Image 2024-02-16 at 10.53.51_f49ddfb9.jpg (41.5 KB) WhatsApp Image 2024-02-16 at 10.53.51_f49ddfb9.jpg		Muhammed Azhar Mohamed Maideen, 16/02/2024 11:35 AM
WhatsApp Image 2024-02-16 at 10.54.51_3cd6b3d2.jpg (33.2 KB) WhatsApp Image 2024-02-16 at 10.54.51_3cd6b3d2.jpg		Muhammed Azhar Mohamed Maideen, 16/02/2024 11:35 AM
txn_mobile_collection_detail.sql (853 Bytes) txn_mobile_collection_detail.sql		Muhammed Azhar Mohamed Maideen, 22/02/2024 11:05 AM
txn_mobile_collection_header.sql (866 Bytes) txn_mobile_collection_header.sql		Muhammed Azhar Mohamed Maideen, 22/02/2024 11:05 AM
txn_mobile_collection_invoice.sql (737 Bytes) txn_mobile_collection_invoice.sql		Muhammed Azhar Mohamed Maideen, 22/02/2024 11:05 AM