Production Ticket(ST) #10967
DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
Job Remark:
Ticket Logged Date:
15/02/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
22/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/02/2024
Resolution:
based on our findings, your route for all those customer have two salesman , JHB04, JHB06 so the report follow based
Root cause- user Operational
No user reponse os we follow up 22022024
case Closed
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Support In Progress to Pending Client Feedback
- Type set to User Enquiry & Clarification
#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Feedback to Pending Client Verification
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response set to 22/02/2024
- Resolution updated (diff)