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Production Ticket(ST) #10959

Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount

Added by Muhammed Azhar Mohamed Maideen 7 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Muhammed Azhar Mohamed Maideen
Start date:
14/02/2024
Due date:
20/02/2024
% Done:

20%

Estimated time:
Spent time:
5.00 h
Job Remark:
Ticket Logged Date:
14/02/2024
Ticket No.:
Related Ticket ID:
Type:
Other Reports Issue
SLA Initial Response:
14/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/03/2024
Resolution:

This already closed and assisted to close this

root cause- escalated to 3rd party

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

WhatsApp Image 2024-02-14 at 10.04.18_ed512a2e_today.jpg (34.4 KB) WhatsApp Image 2024-02-14 at 10.04.18_ed512a2e_today.jpg Muhammed Azhar Mohamed Maideen, 14/02/2024 10:08 AM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • % Done changed from 0 to 20

#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago

  • Status changed from Support In Progress to Escalated to 3rd Party
  • Resolution updated (diff)

#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Project changed from Datanory Production to Datanory - GOLDCREST

#5 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Escalated to 3rd Party to Ticket Resolved
  • Type set to Other Reports Issue
  • Actual Initial Response set to 20/03/2024
  • Resolution updated (diff)

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