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Production Ticket(ST) #10924

Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166

Added by Muhammed Azhar Mohamed Maideen 8 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
06/02/2024
Due date:
14/02/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
06/02/2024
Ticket No.:
Related Ticket ID:
Type:
Back-End Issue
SLA Initial Response:
06/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/03/2024
Resolution:

This part Technical team already fix and case closed

Root cause- Bugs

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2024-02-06 at 10.02.15.jpeg (30.2 KB) WhatsApp Image 2024-02-06 at 10.02.15.jpeg Muhammed Azhar Mohamed Maideen, 06/02/2024 02:39 PM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago

  • Status changed from Escalated to Level 3 to Escalated to 3rd Party

#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Project changed from Datanory Production to Datanory - SNEKKU

#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Escalated to 3rd Party to Pending Client Verification

#7 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Back-End Issue
  • Actual Initial Response set to 20/03/2024
  • Resolution updated (diff)

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