Production Ticket(ST) #10924
Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
Job Remark:
Ticket Logged Date:
06/02/2024
Ticket No.:
Related Ticket ID:
Type:
Back-End Issue
SLA Initial Response:
06/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/03/2024
Resolution:
This part Technical team already fix and case closed
Root cause- Bugs
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Escalated to Level 3 to Escalated to 3rd Party
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Project changed from Datanory Production to Datanory - SNEKKU
#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Escalated to 3rd Party to Pending Client Verification
#7 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Back-End Issue
- Actual Initial Response set to 20/03/2024
- Resolution updated (diff)