Production Ticket(ST) #10922
SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
Job Remark:
Ticket Logged Date:
06/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
06/02/2024
SLA Delivery:
13/02/2024
Esclation Time:
19/02/2024
Issue Reoccurance#:
Actual Initial Response:
06/02/2024
Resolution:
1) Escalate to product developer team
2) Release new version of datanory mobile apps: v3.2.16.2
Root cause: Photo upload feature problem
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Project changed from Danone to Datanory Production
- Assignee changed from Muhammed Azhar Mohamed Maideen to Rashdan Hussin
#3 Updated by Rashdan Hussin 8 months ago
- Status changed from Assigned To to Support In Progress
#4 Updated by Rashdan Hussin 8 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Type set to Support Request
- SLA Delivery set to 12/02/2024
- Actual Initial Response set to 06/02/2024
- Resolution updated (diff)
#6 Updated by Rashdan Hussin 7 months ago
- Subject changed from Snekku- Hi jann, done photo upload in customer edit, but unable view back to SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- Due date changed from 14/02/2024 to 13/02/2024
- Status changed from Escalated to Level 3 to Pending Client Verification
- SLA Delivery changed from 12/02/2024 to 13/02/2024
- Esclation Time set to 19/02/2024
- Resolution updated (diff)
Release new version of datanory mobile apps: v3.2.16.2
#7 Updated by Rashdan Hussin 7 months ago
- % Done changed from 0 to 80
#8 Updated by Rashdan Hussin 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 80 to 100