Production Ticket(ST) #10921
Snekku- History derail blank - MO
Job Remark:
Ticket Logged Date:
06/02/2024
Ticket No.:
Related Ticket ID:
Type:
Back-End Issue
SLA Initial Response:
06/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
12/03/2024
Resolution:
Already Escalated to Technical team.
Root Cause- Bugs
Latest Already--> already follow up with shuern and it is already resolved
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- File deleted (
WhatsApp Image 2024-02-01 at 09.43.19(1).jpeg)
#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Project changed from Danone to Datanory Production
#4 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#5 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#6 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#7 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Back-End Issue
- Actual Initial Response set to 12/03/2024
- Resolution updated (diff)