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Production Ticket(ST) #10913

GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?

Added by Muhammed Azhar Mohamed Maideen 8 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
05/02/2024
Due date:
13/02/2024
% Done:

0%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
05/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
19/03/2024
Resolution:

found out the invoice balance does not reflect due to invoice last modified date were not update when process any payment in Auto-coun

Root cause- bugs

--
already solved

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2024-02-05 at 10.09.56.jpeg (87.1 KB) WhatsApp Image 2024-02-05 at 10.09.56.jpeg Muhammed Azhar Mohamed Maideen, 05/02/2024 11:49 AM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago

  • Subject changed from this debtor until now didnt shown in datanory, may i ask whats the reason? to GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?

#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago

  • Due date changed from 12/02/2024 to 13/02/2024

#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago

  • Status changed from Assigned To to Support In Progress

#4 Updated by Muhammed Azhar Mohamed Maideen 8 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • Resolution updated (diff)

#5 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Project changed from Datanory Production to Datanory - GOLDCREST

#6 Updated by Muhammed Azhar Mohamed Maideen 6 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 19/03/2024
  • Resolution updated (diff)

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