Production Ticket(ST) #10900
GoldCrest-this invoice same issue, they should no outstanding balance ady
Job Remark:
Ticket Logged Date:
02/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
02/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
13/02/2024
Resolution:
This is occur due to integration issue
Root cause- bugs
Already confirm with client, Customer mentioned that there is no outstanding already
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 13/02/2024
- Resolution updated (diff)