Production Ticket(ST) #10895
Snekku- Hi, some of customers history empty
Job Remark:
Ticket Logged Date:
02/02/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
02/02/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/02/2024
Resolution:
this case all the invoices in mysoft are under customer code 0T001, customer name 0T001-LOTUSS KEPONG.
Root Cause- Enquiry
case close
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
select * from customer where org_id ='snekku' and customer_code like '%0T001%' order by customer_code
select b.customer_code,b.customer_name,* from txn_invoice_history_header a
inner join customer b on a.customer_id = b.customer_id
where a.org_id ='snekku' and customer_code like '%0T001%'
#3 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Project changed from Datanory Production to Datanory - SNEKKU
#4 Updated by Muhammed Azhar Mohamed Maideen 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 08/02/2024
- Resolution updated (diff)