Production Ticket(ST) #10885
Express365 - Customer statement cannot print
Job Remark:
Ticket Logged Date:
01/02/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/02/2024
SLA Delivery:
05/02/2024
Esclation Time:
01/02/2024
Issue Reoccurance#:
Actual Initial Response:
01/02/2024
Resolution:
escalate to Leong
For this, please untick "Show Outstanding Only" first, then report can be generated. We are still checking for "Show Outstanding Only"
root cause: server maintenance
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi, I'm MDM CHIENG, from Huachian Engineering Sdn Bhd
can't running this way
I want to print out all outstanding customers statement
I do it last month is running ok, this month can't
History
#1 Updated by Alfred Tan 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 8 months ago
- Status changed from Support In Progress to Escalated to 3rd Party
- % Done changed from 10 to 30
- Esclation Time set to 01/02/2024
- Actual Initial Response set to 01/02/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 8 months ago
- % Done changed from 30 to 60
- Resolution updated (diff)
#4 Updated by Alfred Tan 8 months ago
- % Done changed from 60 to 100
#5 Updated by Alfred Tan 8 months ago
- Status changed from Escalated to 3rd Party to Ticket Resolved