Production Ticket(ST) #10865
Express365 - Error message Sales Quotation
Job Remark:
Ticket Logged Date:
29/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
29/01/2024
SLA Delivery:
31/01/2024
Esclation Time:
29/01/2024
Issue Reoccurance#:
Actual Initial Response:
29/01/2024
Resolution:
escalate to Leong
root cause: Suspect due to special char in item
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Boleh saya tahu sbb apa yee??
Saya punya acc under moccis furniture
Saya tak boleh nak guna 365
Please assist on this
History
#1 Updated by Alfred Tan 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 8 months ago
- % Done changed from 20 to 50
#3 Updated by Alfred Tan 8 months ago
- Project changed from MY MSBI to Express365
#4 Updated by Alfred Tan 8 months ago
- File f8d47a23-da08-4052-b3f4-47fb8dc1010f.jpg f8d47a23-da08-4052-b3f4-47fb8dc1010f.jpg added
- File d1d793ac-cef8-4033-9a89-855d2cc18d83.jpg d1d793ac-cef8-4033-9a89-855d2cc18d83.jpg added
- File 6dd02c48-cb97-40b0-9db9-41d116643364.jpg 6dd02c48-cb97-40b0-9db9-41d116643364.jpg added
- Status changed from Support In Progress to Escalated to 3rd Party
- Esclation Time set to 29/01/2024
- Actual Initial Response set to 29/01/2024
- Resolution updated (diff)
#5 Updated by Alfred Tan 8 months ago
- % Done changed from 50 to 100
- Resolution updated (diff)
#6 Updated by Alfred Tan 8 months ago
- Status changed from Escalated to 3rd Party to Ticket Resolved
- Resolution updated (diff)
#7 Updated by Alfred Tan 8 months ago
- Resolution updated (diff)