Production Ticket(ST) #10864
Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
Job Remark:
Ticket Logged Date:
29/01/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
29/01/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
27/01/2024
Resolution:
already enable region option under master setup
Root Cause- The Region option is disabled in the super admin page under Snekku Organization setup
11032024 Azhar: User did not response so Caseclosed
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
!WhatsApp Video 2024-01-27 at 16.23.01.mp4!
!WhatsApp Image 2024-01-27 at 16.23.13.jpeg!
History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Due date changed from 02/02/2024 to 05/02/2024
#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Pending Client Feedback
#4 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Pending Client Feedback to Pending Client Verification
- Resolution updated (diff)
#5 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 27/01/2024
- Resolution updated (diff)